SMS Privacy Policy

Information We Collect

When you voluntarily provide your phone number and opt in to SMS communication, we may collect information including:

  • Name
  • Mobile phone number
  • Email address
  • Appointment and scheduling information
  • Membership, account, and service-related details
  • Communication preferences

Information may be collected through online forms, scheduling systems, customer support interactions, or direct communication with our team.

How We Use Your Information

Proximal50 primarily uses SMS messaging for customer support and member communication, including:

  • Appointment reminders and confirmations
  • Scheduling updates or changes
  • Membership and account communication
  • Customer support and sales assistance
  • Service-related updates

From time to time, we may also send marketing or promotional messages, including updates, events, special offers, announcements, or membership opportunities.

We use your information to send order updates, marketing offers, and review requests via SMS.

Message frequency varies.

SMS Consent & Mobile Information

By opting into SMS communication, you agree to receive recurring automated text messages from Proximal50 for marketing and customer support at the phone number provided.

Carrier message and data rates may apply.

Consent to receive text messages is not a condition of purchase.

We don’t share your mobile information with third parties for marketing. Opt-in data and consent for messaging are never shared outside our SMS provider.

To unsubscribe, reply STOP. Reply HELP for help.

For more information, see our SMS Terms of Service below.

Please allow up to 10 business days for opt-out requests to be fully processed.

Wellness & Appointment Communication

Certain appointment reminders, scheduling communications, or wellness-related updates may also be delivered through third-party systems used by Proximal50, including scheduling, fitness, and wellness platforms.

Text messaging should not be used to communicate sensitive personal or medical information.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no electronic communication system can be guaranteed to be completely secure.

Policy Updates

Proximal50 may update this SMS Policy from time to time. Updates will be posted on this page and become effective immediately upon posting.

SMS Terms of Service

By subscribing to our SMS marketing, you agree to receive recurring texts, including updates, offers, and review requests, even if on a do-not-call list.

Message frequency varies, and consent isn’t needed to purchase.

To unsubscribe, reply STOP or use the link in our messages; other opt-out methods won’t be recognized.

Reply HELP for help.

Carrier message and data rates may apply.

We may change our messaging number or short code anytime and aren’t liable for missed messages.

Your phone number is collected voluntarily and used only for sending updates and offers; it’s shared only with our SMS provider and not shared with 3rd parties for marketing.

Opt-outs may take up to 10 business days.

See our SMS Privacy Policy above for details.